The NHS and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.
Stay at home for 7 days if you have either:
- a high temperature
- a new, continuous cough
do not go to a GP surgery, pharmacy or hospital
You do not need to contact 111 to tell them you're staying at home.
Read the NHS advice about staying home
Use the NHS 111 online coronavirus service if:
- you feel you cannot cope with your symptoms at home
- your condition gets worse
- your symptoms do not get better after 7 days
Only call 111 if you cannot get help online.
Further information is available on nhs.uk/coronavirus.
Please note that during the current Coronavirus (COVID-19) pandemic we continue to be open and offer our usual high level of care to patients.
However, as you may already be aware, we have needed to adapt how we offer that service to reduce any risk to both our patients as well as our staff.
As a result, we now ask that you do not come into the surgery for your appointment. Any existing appointments will be dealt with via the telephone unless you have been advised otherwise. If a clinician feels that an in person assessment is more appropriate then they will advise you during your telephone call and arrangements will be made.
Additionally, due to this, whilst we will still operate our core hours 7:30am – 6:30pm Monday to Friday, we will not be offering appointments before 7:30am or after 6:30pm. The SWEAP out of hours service is still operating and is offering a similar telephone only system. Our receptionists can check availability and book one of these telephone appointments for you.
We thank you for your understanding and support during this period.
Stay home, stay safe.
COVID-19 - translated patient leaflets
Doctors of the World, in partnership with the British Red Cross, Migrant Help and Clear Voice and approved by NHS England have made advice about COVID-19 available in 20 languages.